Privacy Policy

We collect information you provide directly when you create an account, set up companions, and use our services:

• Account information such as your email address, display name, and password
• Companion configurations including names, personalities, and appearance settings
• Conversation content between you and your companions
• Media you upload or generate within conversations
• Subscription and billing information processed through our payment provider
• Usage data such as session frequency and feature usage patterns

We use your information to:

• Provide and maintain the SoulChat service
• Enable your companions to remember context and evolve over time
• Process your subscription and billing
• Improve our service quality and develop new features
• Send important service updates and security notifications
• Enforce our Terms of Service and protect against misuse

We do not sell your personal information to third parties. We do not use your conversation content for advertising purposes.

Your conversations are encrypted both in transit and at rest. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.

Your data is stored on secure servers with restricted access. We regularly review and update our security practices.

SoulChat uses AI services to power companion interactions. When you chat with a companion, your messages are processed through our AI infrastructure to generate responses.

Conversation data used for memory and relationship evolution is processed and stored securely. We do not share your conversation content with third parties beyond what is necessary to provide the AI service.

We use a limited number of third-party services including payment processing, AI model providers, and infrastructure hosting. These services have access only to the information necessary to perform their functions.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and all associated data
• Export your conversation data
• Opt out of non-essential communications

Contact us at [email protected].

SoulChat is an 18+ platform. We do not knowingly collect personal information from anyone under 18. Contact us at [email protected] if you have concerns.

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the service or by email.

Questions? Contact us at [email protected].